Payment methods
Accepted payment methods
Processing time and charges
Payment method | Country | Currency | Bank charges | Processing time |
---|---|---|---|---|
Credit card | All | EUR | None | Immediately |
Credit card | All | USD, CHF, GBP | To be paid by the client | Immediately |
PayPal | All | EUR, USD, CHF, GBP | None | Immediately |
Bank transfer | SEPA | EUR | None | 1 working day |
Bank transfer | Non-SEPA | EUR, USD | To be paid by the client | 1-3 working days |
Prepaid account
You can choose to top up your Netim account to make transactions easier and to reduce bank charges. Deposits are not invoiceable, they are readily-available funds you can use for your payments. This payment method can also be used with the automatic renewals and is the only one available to resellers. There is no limit on the amount you can deposit on your account.
Accepted currencies: EUR, USD, CHF, GBP.
How to top up your account:
You can credit your Netim account using any available means of payment. Just go
to “My Account” then click “Payment methods”.
How to pay with your prepaid account:
-
Your remaining credit only partially covers the total
Click the “apply” button on the “your maximum credit” line of the purchase order. You’ll have that option right before you’re asked to consent to our general terms and conditions. Your remaining will be deducted from the total and you’ll be able to select your preferred payment method to complete your order. -
Your remaining credit fully covers the total
When selecting your payment method, choose “Use my credit” and complete your order.
Credit cards
All transactions going through our website are secured with "Lyra" and "Stripe". Once on the payment screen, you’ll be asked to type in your credit card information. You’ll then be redirected to your bank verification screen. We never have access to or collect your credit card information in any way. All communications are SSL encrypted and cannot be intercepted or edited.
Accepted currencies: EUR
Exchange rate: USD, CHF, GBP
To make transactions as simple and clear as possible, prices on the payment page
are displayed in US dollars (USD), pounds sterling (GBP) or Swiss francs (CHF)
as well as in euros (EUR).
In order to improve customer experience, all prices are converted from euros to
any other currency (USD, GBP, CHF) you might choose to pay in.
As our bank account is in Euro, the amount withdrawn in other currencies (USD, GBP, CHF) will always match the original Euro cost of the product.
Thus, this withdrawal amount may vary since it is indexed to exchange rate fluctuations recorded by the European Central Bank.
Average processing time:
Your order is processed immediately. Some exceptions may apply if additional
verifications are required.
Accepted credit cards:
VISA
Eurocard / Mastercard
American Express
Fraud prevention:
Most banks use the 3-D Secure protocol to further secure payments. You’ll be
redirected to your bank verification screen and asked to provide additional
information (one-time SMS passcode, password, date of birth...). If you don’t
have the required information, please reach out to your bank.
Accepted currencies: EUR, USD, CHF, GBP
Average processing time:
Your order is processed immediately. Some exceptions may apply if additional
verifications are required.
Payment methods:
You can use your PayPal account credit, pay with credit cards or bank accounts
linked to your PayPal account.
Accepted credit cards:
VISA
Eurocard / Mastercard
American Express
Bank transfer
Accepted currencies: EUR, USD, CHF, GBP
Average processing time:
As soon as our bank has confirmed the transfer.
This can take from 1 to 3 working days, depending on your country.
Payment:
Payee reference must contain the following:
CLIENT_ID/C/OrderNumber
(for example, if your client ID is ZZ1 and your order number is 11050, your
payee reference should be ZZ1/C/11050)
All transfer charges are to be paid by the client.